Helpdesk

Security is extremely important for remote support users. That's why we have chosen NTRsupport. With NTRsupport we can support remotely. It is very userfriendly and very secure. We offer fast and free support, no matter where you are or what kind of system you are using.

You can start a remote control session by clicking the Helpdesk Online button, enabling us to take temporary control of your system and fix errors or warnings in your backup. You can always see what we are doing, and take control at any point, or end the remote session. Our Remote Support System supports all connections, from small to broadband, the mostly used browsers, and meets the highest safety standards throughout the support process. Safe passwords with SSL and 256-bit AES encryption protect systems and data from beginning to end.

How does it work?

    After you enter your session code, you will get a request to Run or Save the
      program. Select Run.

     

   After some time, you will receive the following screen. Select Run.